Iberostar continues working on a series of hygiene, safety and health actions for its different destinations and on its commitment to take care of the customer, the employee, the supplier, the business partner and, in addition, the environment.
For over 60 years we have operated to the highest standards, and now in COVID-19 times we have strengthened and enriched our procedures and protocols. This new form of collective care is present in all activities, spaces and protocols of the hotel, allowing a more personalized experience and reinforcing our leadership in responsible tourism.
And we do this in a unique way, with the assistance of a Medical Advisory Board, along with our company’s Sustainability Office, will contribute its experience and specialized knowledge to face the new challenges of tourism, in terms of health security. The specialists that lead the new team are Sebastián Crespí Rotger, founder and president of Biolinea International and Dr. Javier Pérez Fernández, specialist in intensive care and Medical Director in the best hospitals in Miami (USA).
Following his recommendations and those of public authorities and health institutions, we will develop measures aimed at caring for our employees and ensuring the client’s experience, implementing new procedures in restaurants and reception areas (check-ins), among others.
We aim to make customers feel safer than ever so that they can forget their worries and feel right at home, just as they always have.
